Business excellence can be achieved only through a strategic approach to the organization through its Process, Policies and its synchronisation with its human resource to ensure customer satisfaction. The management team of all organisations must strive for its excellence irrespective of its tenure of operation, legal requirement nor profitability. Only through standardised Quality Management system, organisations can have the customer satisfaction through the structured process with control measures. In my words whatever we do we must stand out for the uniqueness, be it an individual or an organisation to ensure customer satisfaction and organisation excellence.

16 years of corporate experience in the field of Human Resource and Quality as Specialist in HR Recruitment, HR Lifecycle Management, HR Training and Employee Development, Employee Com-Ben, Employee Engagement, General Administration, Business Partner, Total Quality Management-ISO, OHSAS. Was, fortunately, part of the leadership team of eminent companies including Unitech Limited( Realtors), Uninor (Telecom Operator), Tata Viom Networks (Telecom Infra).

As a freelancer in the field of soft skill training, have direct expertise in Training and Development of corporate employees and final year students, ACA students for college to corporate training.